Safe Work Procedures for Excavation Adjacent to Underground Services and Critical Infrastructure

Excavation Near Assets Safe Work Method Statement

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Excavation near underground assets encompasses work within proximity to electricity transmission and distribution cables, gas transmission and distribution mains, water supply and sewer infrastructure, telecommunications cables, stormwater systems, and third-party services including building services and private utilities. Work ranges from shallow trenching for new service connections to deep excavations for infrastructure upgrades requiring careful exposure and protection of existing services. This SWMS addresses the critical hazards of striking underground utilities including electrocution from electrical contact, gas explosions from pipeline rupture, third-party damage liability, differential ground settlement affecting adjacent structures, and confined space entry into service trenches for inspection and repair.

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Overview

What this SWMS covers

Excavation near existing underground infrastructure forms a substantial proportion of civil construction work as urban areas contain dense networks of buried services installed over decades. Electricity cables ranging from low-voltage 230V single-phase residential connections to 132kV high-voltage transmission lines run through streets, footpaths, and easements often at depths between 450mm and 2 metres. Gas distribution networks operate at pressures from 7 kPa (low pressure) to 2,000 kPa (high pressure) with transmission mains exceeding 10,000 kPa requiring extreme care during nearby excavation. Water and sewer infrastructure includes mains up to 1500mm diameter serving entire suburbs, with breaks causing major flooding and service disruption. Telecommunications networks have expanded massively with fiber optic cables carrying internet, telephone, and critical communications infrastructure worth millions of dollars. Damage to telecommunications causes business disruption and can affect emergency services communications. Stormwater systems range from small 300mm pipes to 3-metre-diameter tunnels requiring major excavations for access and repair. Private services including building service connections, irrigation systems, and private drainage add complexity particularly in developed areas where property owners may not have records of buried assets. Excavation methods near assets transition from mechanical excavation using excavators and backhoes in areas clear of services, to careful hand excavation within 500mm of identified services, to non-destructive excavation using vacuum or hydro-excavation for final exposure within 300mm of critical assets. Service authorities often require standby supervision when excavating near high-voltage electricity or high-pressure gas preventing work proceeding without authority presence. Archaeological and contamination discoveries can halt projects requiring specialist assessment before excavation continues.

Fully editable, audit-ready, and aligned to Australian WHS standards.

Why this SWMS matters

Underground service strikes cause multiple fatalities, serious injuries, and major service disruptions annually across Australia. Striking high-voltage electricity cables creates immediate electrocution hazard potentially affecting multiple workers if current travels through wet ground or metal equipment. Even low-voltage cables carry sufficient current to cause fatal electrocution particularly in wet conditions. Excavator operators striking live cables can be electrocuted if exiting cab creates circuit to ground - they must remain in cab and call emergency services if cable strike suspected. Gas pipeline strikes create explosion and fire hazards with potential for mass casualties. High-pressure gas ruptures project gas rapidly creating explosive atmospheres across wide areas. Ignition sources including vehicle exhausts, electrical equipment, or static discharge can trigger explosions destroying buildings and killing occupants. Multiple gas explosion incidents in Australia have killed workers and members of public when excavation contractors struck gas mains. Even minor gas leaks require immediate evacuation and emergency service notification. Third-party damage liability exposes contractors to millions of dollars in claims. Striking telecommunications trunk cables can disrupt services to thousands of customers with compensation claims for business losses. Water main breaks flood properties, undermine road structures, and disrupt supply requiring emergency repairs at contractor expense. Sewer main damage creates environmental contamination and public health risks with associated cleanup costs and potential prosecution. Service authorities recover full repair costs plus consequential damages from contractors responsible for strikes. Differential ground settlement near excavations undermines adjacent structures causing foundation damage, cracking, and potential collapse. Excavating within 3 metres of building footings without proper support can remove lateral soil support causing settlement. Dewatering during excavation lowers groundwater table affecting wide areas potentially causing settlement of structures on shallow foundations. Heritage buildings and infrastructure are particularly vulnerable with damage triggering heritage authority investigations and restoration costs. Confined space entry into service trenches for inspection or connection work creates atmospheric hazards including oxygen deficiency, hydrogen sulphide accumulation from sewer gases, and methane accumulation in excavations near gas services. Workers entering deep trenches without atmospheric testing and ventilation have been overcome and died. WHS regulations require confined space entry permits, atmospheric testing, and rescue equipment for trenches exceeding 1.5 metres depth where restricted egress exists. Compliance with WHS regulations requires specific controls for excavation near services including mandatory Dial Before You Dig enquiries, professional service location using electronic detection and test pits, and transition to hand excavation within specified distances of located services. Safe Work Australia guidance emphasizes assuming services present until proven otherwise, particularly in developed areas where service records may be incomplete or inaccurate.

Reinforce licensing, insurance, and regulator expectations for Excavation Near Assets SWMS crews before they mobilise.

Hazard identification

Surface the critical risks tied to this work scope and communicate them to every worker.

Risk register

Electrocution from Striking Underground Power Cables

High

Electrical cables buried in roads, footpaths, and easements range from 230V single-phase residential services to 132kV high-voltage transmission cables. Cable depths vary from 450mm for low-voltage to 1200mm+ for high-voltage but actual depths often differ from plans due to settlement, previous disturbance, or construction variations. Excavator bucket teeth or blades striking cables create immediate electrical hazard with current potentially flowing through equipment to ground via operator. Current can energise multiple items of equipment if touching or in wet ground. Even minor nicks to cable insulation can create fault conditions energising equipment hours after initial damage. High-voltage cables carry sufficient energy to vaporise metal creating explosion hazard. Workers contacting energised equipment or standing in wet ground near fault receive potentially fatal shock.

Gas Explosion from Striking High-Pressure Gas Mains

High

Gas distribution and transmission pipelines carry natural gas at pressures ranging from 7 kPa (low pressure residential) to over 10,000 kPa (high pressure transmission). High-pressure gas mains buried in roads and easements typically run at 200-2,000 kPa. Mechanical damage from excavator buckets or jackhammers can rupture pipes releasing large volumes of gas rapidly. Gas being lighter than air rises creating explosive atmospheres in confined spaces, buildings, and across wide surface areas. Ignition from vehicle exhausts, electrical sparks, or static electricity triggers explosions with blast overpressure capable of destroying buildings and killing occupants. Even minor damage causing slow leaks creates ongoing explosion risk requiring immediate evacuation and emergency response. Odorless natural gas relies on added mercaptan for detection - not all leaks are immediately obvious.

Third-Party Service Damage and Liability Exposure

Medium

Telecommunications cables including fiber optic trunk lines carry voice, data, and internet services worth millions in annual revenue. Single cable strike can disrupt services to thousands of business and residential customers creating claims for business losses, service outages, and emergency repairs. Water mains ranging from 100mm to 1500mm diameter supply entire suburbs - breaks cause flooding, property damage, and service disruption requiring emergency repairs at contractor cost. Sewer mains damaged during excavation release sewage creating environmental contamination, public health risks, and EPA prosecution exposure. Private services including irrigation, building services, and conduits are often unrecorded creating discovery hazards. Service authorities recover full repair costs plus consequential damages including customer compensation, emergency response costs, and service restoration from contractors responsible for damage.

Differential Ground Settlement Affecting Adjacent Structures

Medium

Excavating within 3 metres of building foundations removes lateral soil support potentially causing settlement as soil stress redistributes toward excavation. Buildings on shallow footings are particularly vulnerable to differential settlement causing cracking, distortion, and structural damage. Dewatering during excavation to control groundwater lowers water table across wide area causing consolidation settlement in compressible soils. Heritage structures and infrastructure built before modern foundation standards are extremely sensitive to nearby excavation with minor settlement triggering significant damage. Ground can continue settling for weeks after excavation completed as soil consolidates. Excavation-induced settlement can affect services causing pipe breaks, joint separation, or changes to drainage grades. Services crossing excavations can experience differential settlement if inadequately supported.

Confined Space Atmospheric Hazards in Service Trenches

High

Excavations for service connections or repairs often become confined spaces when depth exceeds 1.5 metres and egress is restricted. Atmospheric hazards develop including oxygen depletion from soil respiration or displacement by other gases, hydrogen sulphide accumulation from sewer gases (highly toxic at concentrations above 10 ppm), methane from decomposing organics or gas leaks creating explosive atmospheres, and carbon monoxide from vehicle exhausts in excavations near roads. Gases being heavier than air accumulate in excavation bases creating hazardous atmospheres in breathing zone while surface air remains normal. Workers entering trenches without atmospheric testing and ventilation can be overcome within seconds losing consciousness before recognising danger. Would-be rescuers entering to assist collapsed workers become additional casualties without proper breathing apparatus.

Control measures

Deploy layered controls aligned to the hierarchy of hazard management.

Implementation guide

Comprehensive Service Investigation via Dial Before You Dig

Elimination

Mandatory service location enquiries and professional electromagnetic location preventing excavation into unknown services

Implementation

1. Submit Dial Before You Dig enquiry online at 1100.com.au minimum 2 business days before excavation, covering full work area including buffer zones 2. Include detailed site plan showing proposed excavation locations, depths, and extent to enable service authorities to identify affected assets 3. Receive responses from all service authorities within 2 business days identifying services in enquiry area and providing plans or contact details 4. Review all responses identifying services requiring investigation, noting depth and location information provided by authorities 5. Contact service authorities directly if responses indicate high-risk services (high-voltage electricity, high-pressure gas) to arrange standby supervision 6. Engage professional service locators with electromagnetic detection equipment (cable/pipe locators) to physically mark surface positions of buried services 7. Use ground-penetrating radar for comprehensive service detection particularly in areas with plastic pipes not detectable by electromagnetic methods 8. Conduct test pits using vacuum excavation at regular intervals (typically 10-20 metre spacing) along service routes to verify depths and exact positions 9. Mark located services on ground using high-visibility paint, stakes, or bunting visible to excavator operators from cab position 10. Transfer service locations to site plan documenting actual positions found versus positions shown on service authority plans 11. Brief all excavation personnel on service locations, depths, and exclusion zones before commencing mechanical excavation 12. Display enlarged site plans in site office and excavator cabs showing all identified services and safe excavation zones

Transition to Non-Destructive Excavation Near Services

Substitution

Use of vacuum or hydro-excavation replacing mechanical excavation within critical distances of services preventing damage

Implementation

1. Establish exclusion zones around all identified services prohibiting mechanical excavation within specified distances (typically 1 metre for high-risk, 500mm for other services) 2. Use vacuum excavation (dry suction) or hydro-excavation (water jetting with vacuum recovery) to expose services within exclusion zones 3. Position vacuum excavation truck or trailer with adequate hose reach to work area, verify access for waste tank emptying 4. Excavate using low-pressure water jet (hydro) or suction lance (vacuum) carefully exposing service without applying force that could damage 5. Once service exposed and confirmed, measure actual depth and offset from reference points updating site plan with verified locations 6. Photograph exposed services from multiple angles documenting condition, markings, depth, and bedding for project records 7. Support exposed services on timber bearers or leave on undisturbed bedding preventing movement or stress during adjacent work 8. Wrap exposed services with high-visibility barrier tape warning excavator operators and preventing accidental damage 9. Transition back to mechanical excavation once clear of service (typically 1 metre minimum clearance), ensuring operators aware of service location 10. Backfill around services carefully using select material free from rocks or debris, compact lightly avoiding pressure on service 11. Document all services discovered including type, size, depth, and condition maintaining evidence of proper exposure and protection procedures

Service Authority Coordination and Standby Supervision

Administrative

Direct liaison with service authorities and provision of standby supervision for excavation near critical infrastructure

Implementation

1. Contact electricity distributor if excavating within 3 metres of high-voltage cables (above 1kV) requesting standby supervision or specific approval procedures 2. Contact gas distributor if excavating within 3 metres of high-pressure gas mains requesting standby supervision and approval to proceed 3. Provide minimum 48 hours notice to service authorities before excavation near critical assets allowing scheduling of supervision 4. Coordinate work timing with service authority availability - do not commence excavation requiring supervision until authority representative on site 5. Brief service authority supervisors on work scope, excavation methods, and expected service exposures before commencing 6. Follow service authority directions regarding excavation methods, clearances, and protection requirements as they have specific knowledge of asset condition and sensitivity 7. Allow service authority representatives to inspect exposed services verifying condition before allowing further excavation or backfilling 8. Obtain written approval or sign-off from service authority before backfilling over exposed high-risk services 9. Report any service damage immediately to service authority even if minor, do not conceal damage or defer notification 10. Maintain photographic evidence of all service exposures, protection measures, and authority supervision documenting compliance 11. Coordinate emergency contact numbers for service authorities ensuring 24-hour contact available if unexpected services discovered or damage occurs outside business hours

Excavation Support Systems Near Structures and Services

Engineering

Installation of trench shoring, sheet piling, or other support preventing ground movement affecting adjacent structures or services

Implementation

1. Engage geotechnical engineer to assess excavation near structures (within 3 metres of footings) designing appropriate support systems 2. Install trench shields or shoring boxes in excavations near buildings preventing lateral ground movement toward excavation 3. Use hydraulic shores or speed shores adjustable to varying trench widths providing support as excavation progresses 4. Install sheet piling before excavation if working adjacent to critical structures or services requiring absolute movement control 5. Extend support systems below excavation base preventing base heave or piping failure that could cause settlement 6. Monitor support system installation verifying correct positioning and load capacity for ground conditions encountered 7. Inspect support systems daily checking for movement, distortion, or signs of overload requiring additional support 8. Prohibit removal of support until backfilling provides equivalent lateral support preventing delayed settlement 9. Install survey monitoring points on adjacent structures checking for movement during and after excavation (precision ±1mm) 10. Establish trigger levels for structural movement requiring work cessation and remedial measures (typically 5mm movement triggers investigation) 11. Conduct condition surveys of adjacent structures before excavation documenting existing condition, photograph comprehensively 12. Maintain support systems throughout excavation and until permanent works constructed or backfilling completed providing soil support

Confined Space Entry Controls for Deep Excavations

Administrative

Atmospheric testing, ventilation, and emergency rescue procedures for excavations classified as confined spaces

Implementation

1. Classify all excavations exceeding 1.5 metres depth with restricted egress as confined spaces requiring entry permits 2. Conduct atmospheric testing using calibrated 4-gas monitor measuring oxygen (must be 19.5-23.5%), combustible gases (must be <5% LEL), hydrogen sulphide (must be <10 ppm), and carbon monoxide (must be <30 ppm) 3. Test atmosphere before each entry and continuously while workers in excavation using fixed or portable gas monitors with audible alarms 4. Provide mechanical ventilation using blowers or fans ensuring minimum 6 air changes per hour in excavation volume 5. Position ventilation intake in fresh air location away from vehicle exhausts or other contamination sources 6. Establish confined space entry permits documenting atmospheric testing results, ventilation provision, and authorised entrants 7. Assign standby person remaining outside excavation throughout entry period, equipped with communication and able to summon rescue 8. Provide emergency retrieval equipment including tripod, winch, and harnesses allowing rescue without rescuers entering space 9. Train standby persons in emergency procedures and use of retrieval equipment, conduct regular drills verifying competency 10. Prohibit entry if atmospheric testing reveals unsafe conditions - increase ventilation and retest or consider alternative access methods 11. Provide escape breathing apparatus (EBA) to workers entering excavations where toxic gases possible but controlled by ventilation 12. Coordinate with emergency services identifying excavation locations and access for rescue if atmospheric emergency occurs

Ground Settlement Monitoring During Excavation

Administrative

Survey monitoring of adjacent structures and services detecting settlement requiring intervention before damage occurs

Implementation

1. Install settlement monitoring points on structures within 10 metres of excavation before work commences 2. Use precision surveying equipment (total station or laser level) capable of ±1mm accuracy for structure monitoring 3. Establish baseline measurements recording initial elevations of all monitoring points creating comparison datum 4. Monitor structure elevations daily during excavation and weekly for 4 weeks after excavation completion 5. Monitor service positions at crossings or adjacent to excavation verifying no vertical or lateral movement affecting function 6. Establish trigger levels for intervention: 5mm movement triggers investigation, 10mm movement triggers work cessation and remedial action 7. If triggers exceeded, stop excavation and implement additional support measures before proceeding, engage geotechnical engineer for assessment 8. Install groundwater monitoring wells if dewatering undertaken, monitor levels daily verifying dewatering not affecting wide area 9. Limit dewatering drawdown to minimum required for excavation stability reducing settlement potential in surrounding area 10. Document monitoring results in daily log noting any trends indicating progressive settlement requiring intervention 11. Coordinate with building owners providing regular monitoring reports demonstrating proper management and early detection of any issues 12. Maintain monitoring records for minimum 12 months after project completion as settlement can continue after backfilling

Personal protective equipment

Requirement: Class D day/night vest with reflective tape, long-sleeved shirt recommended for additional protection

When: Mandatory for all personnel working in or near excavations or around operating equipment

Requirement: Type 1 hard hat with electrical insulation rating if working near electrical services, chin strap required for work in excavations

When: Required at all times when working in excavations or within 10 metres of excavation edges

Requirement: Ankle-height boots with steel toe caps and penetration-resistant midsole, waterproof for wet excavations

When: Required for all excavation work and when operating or working near mobile plant

Requirement: Class 0 or Class 00 electrical-rated rubber gloves when hand excavating within 300mm of electrical services

When: Mandatory when using hand tools near located electrical cables even if isolated

Requirement: Half-face respirator with P2 filters for dusty conditions, full-face with supplied air if toxic gases present

When: Required if atmospheric testing reveals airborne contaminants or during work in dusty excavations

Inspections & checks

Before work starts

  • Review Dial Before You Dig responses confirming all service authorities contacted and responded
  • Verify professional service location completed and all services marked on ground and site plan
  • Check test pits conducted verifying service depths and positions match marked locations
  • Confirm service authority standby supervision arranged if required for high-risk services
  • Verify excavation equipment appropriate for proximity to services (small excavator for precision work)
  • Check non-destructive excavation equipment (vacuum truck/hydro excavator) available if required
  • Verify all excavation personnel briefed on service locations and exclusion zones
  • Confirm atmospheric testing equipment calibrated if excavation may classify as confined space
  • Check trench support equipment available if excavating near structures requiring shoring
  • Verify emergency contact numbers for service authorities current and accessible
  • Review weather forecast noting rain that could create groundwater issues or affect ground stability
  • Confirm adjacent structure condition surveys completed documenting pre-existing condition

During work

  • Monitor excavation progress ensuring operators maintaining safe clearances from marked services
  • Verify transition to hand tools or non-destructive methods occurring at specified distances from services
  • Check excavated material for service indicators (warning tape, bedding material, cable fragments)
  • Conduct atmospheric testing in excavations exceeding 1.5 metres depth before personnel entry
  • Verify trench support systems installed per design if excavating near structures
  • Monitor groundwater levels and control measures if dewatering operating
  • Check survey monitoring of adjacent structures if settlement risk exists
  • Verify service authority supervisors present if standby supervision required
  • Inspect exposed services photographing and documenting before covering or backfilling
  • Monitor for any signs of ground movement or distress in adjacent structures or services
  • Ensure communication maintained between excavator operators and ground personnel guiding work
  • Verify excavated material stockpiled away from excavation edges and services preventing surcharge loads

After work

  • Verify all exposed services properly supported and protected from damage
  • Check backfilling around services completed using appropriate select material
  • Confirm compaction adequate but not excessive preventing damage to services
  • Document all services encountered including type, depth, and location for as-built records
  • Verify service authority approvals obtained before covering high-risk services
  • Check atmospheric testing records complete if confined space entry occurred
  • Review survey monitoring results confirming no unacceptable settlement of structures or services
  • Inspect temporary excavation support systems remain in place until permanent support established
  • Photograph completed excavation before final backfilling documenting proper procedures
  • Complete incident reports for any service strikes or near misses encountered
  • Update site plan with as-built service locations for future reference
  • Conduct post-excavation condition survey of adjacent structures comparing with pre-excavation survey

Step-by-step work procedure

Give supervisors and crews a clear, auditable sequence for the task.

Field ready
1

Dial Before You Dig Service Investigation

Before any excavation begins, submit comprehensive Dial Before You Dig enquiry at 1100.com.au providing detailed project information. Include site address, work description, proposed excavation areas marked on plan, expected excavation depths, and planned start date. Cover area extending minimum 50 metres beyond actual work area accounting for service routes. Service authorities respond within 2 business days providing service plans or advising no assets in area. Carefully review all responses identifying services requiring investigation. Responses may provide plans showing approximate service routes, or may direct you to contact authority directly for specific location. Contact service authorities for services shown in responses requesting detailed plans and arranging site meetings for high-risk assets. Compile all service information into project service register documenting each authority, service types, contact numbers, and special requirements. Display service information in site office ensuring all personnel aware of services present. Retain all Dial Before You Dig responses and correspondence as evidence of proper investigation if service issues arise. Re-submit enquiries if project delayed beyond 60 days as service information becomes outdated. Do not commence excavation until all service authorities responded and service investigation completed.

2

Professional Service Location and Test Pits

Engage qualified service locators with electromagnetic detection equipment (cable and pipe locators) to physically mark service positions on ground. Locators sweep area systematically using electromagnetic detection identifying metallic services including electrical cables, steel and copper pipes, and some telecommunications cables. Note that plastic water and gas pipes may not detect electromagnetically requiring ground-penetrating radar or physical test pits. Locator marks service positions using high-visibility paint, pegs, or flags showing surface position and indicating service type. Conduct test pits using vacuum excavation or careful hand digging at regular intervals along marked routes to verify actual service depths and positions. Test pit spacing typically 10-20 metres for straight runs, closer spacing at corners or congestion points. Excavate test pits to depth exceeding expected service depth confirming service found or confirming no service present if detection questionable. Measure actual service depths and offsets from permanent reference points (buildings, kerbs, property boundaries) recording on site plan. Photograph services in test pits documenting size, material, markings, and bedding. Transfer verified service locations to site plan marking exclusion zones around each service. Backfill test pits carefully restoring ground condition. Update all excavation personnel on verified service locations before mechanical excavation commences.

3

Establishing Service Exclusion Zones and Controls

Based on verified service locations, establish exclusion zones around each service prohibiting mechanical excavation within critical distances. Typical exclusion distances: 1 metre either side of high-voltage electrical or high-pressure gas services, 500mm either side of other services including water, sewer, telecommunications, and low-voltage electrical. Mark exclusion zone boundaries on ground using highly visible bunting, star pickets, or barrier tape that excavator operators can see clearly from cab. Display excavation control plan showing approved mechanical excavation areas (green zones), transition to hand excavation areas (amber zones 500mm-1m from services), and non-destructive excavation mandatory areas (red zones within 500mm of services). Brief all excavation personnel and equipment operators on exclusion zones and required excavation methods in each zone. Assign competent spotter to observe mechanical excavation ensuring operators respect exclusion zones and transition to appropriate methods. Install physical barriers at exclusion zone boundaries where practical preventing accidental equipment entry. Provide hand tools (shovels, picks, forks) for manual excavation zones. Arrange vacuum excavation or hydro excavation equipment for service exposure in red zones. Communicate daily with service authorities if working near high-risk assets ensuring they aware of current work location.

4

Mechanical Excavation in Approved Zones

Commence mechanical excavation in areas confirmed clear of services maintaining vigilance for unexpected service discoveries. Use excavator appropriate for precision required - smaller excavators provide better control when working near services. Excavate in controlled layers (maximum 300mm depth per pass when approaching expected service depths) allowing inspection of excavated material before deepening. Observe spoil for service indicators including cable warning tape (typically orange or red tape marked 'Caution Buried Cable'), bedding materials (clean sand or blue metal indicating service trench), cable or pipe fragments, or unusual materials suggesting service presence. If service indicators appear, stop excavation immediately and investigate before proceeding deeper. Transition to hand tools or non-destructive methods earlier than planned if ground conditions uncertain. Monitor excavation walls continuously for exposed service ends that may protrude into excavation. Maintain communication between excavator operator and ground personnel observing excavation - spotter signals operator to stop if service concerns arise. Stockpile excavated material away from excavation edges (minimum 1 metre setback) preventing surcharge loads near services or structures. Keep excavation area clear of unnecessary personnel - only essential workers in active excavation zone. Photograph excavation progress particularly when approaching expected service depths documenting proper procedures followed.

5

Service Exposure Using Non-Destructive Methods

When excavation reaches transition zone (typically 500mm-1m from service), cease mechanical excavation and transition to hand tools or vacuum excavation. Use shovels, forks, and hand picks to carefully excavate around service location taking care not to apply force directly onto service. For critical services (high-voltage electrical, high-pressure gas, major telecommunications), use vacuum excavation providing absolutely safe exposure. Position vacuum excavation truck within hose reach of work area. Use suction lance carefully excavating material around expected service position. When service appears, excavate carefully around circumference exposing service over sufficient length to verify type, size, and condition. Clean service surface allowing inspection for markings and assessment of condition. Do not remove material from beneath service leaving on undisturbed bedding preventing movement. Measure and record actual service depth and position relative to reference points updating site plan. Photograph exposed service from multiple angles showing identification markings, joints, condition, and bedding. If service condition concerning (corrosion, damage, poor bedding), notify service authority before proceeding. Support exposed service on timber bearers if adjacent excavation will remove lateral support. Wrap exposed service with high-visibility tape warning of presence preventing accidental damage from equipment or dropped tools. Allow service authority inspection if standby supervision required before covering service.

6

Working Adjacent to Exposed Services

Once service exposed and protected, excavation can continue maintaining required clearances. For excavation below service level, ensure service adequately supported preventing sagging or stress on joints. Excavate minimum 500mm clear of service sides avoiding undermining bedding. If excavation parallel to service requires removing lateral support, install trench support system (shoring or shields) preventing ground movement toward excavation. Monitor service continuously during adjacent work checking for movement, stress, or damage. Protect exposed services from construction activity - cover with boards or timber if vehicle traffic must cross, or re-route traffic around exposed services. Brief all workers on exposed service locations requiring special care. Prohibit dropped tools or materials near exposed services. If multiple services exposed, maintain clear identification of each service type preventing confusion. Coordinate with service authorities if work sequence requires temporary service relocation or support modifications. Take regular photographs documenting service protection measures and work progression. If unexpected stress or movement of exposed services observed, stop work and consult service authority immediately before continuing. Maintain records of all services encountered and protection measures implemented.

7

Confined Space Entry for Deep Excavations

If excavation exceeds 1.5 metres depth and has restricted egress (width less than twice depth), classify as confined space requiring entry controls. Before personnel enter excavation, conduct atmospheric testing using calibrated 4-gas monitor. Lower monitor into excavation base and allow minimum 30 seconds for readings to stabilise. Verify oxygen content 19.5-23.5%, combustible gases below 5% LEL (Lower Explosive Limit), hydrogen sulphide below 10 ppm, and carbon monoxide below 30 ppm. If readings unsafe, provide mechanical ventilation using blower ducting fresh air to excavation base. Operate ventilation minimum 15 minutes then retest atmosphere. Do not allow entry until readings safe. Establish confined space entry permit documenting atmospheric test results, authorised entrants, standby person, and emergency contacts. Assign standby person remaining at excavation edge throughout entry period equipped with radio and able to summon emergency services. Provide emergency retrieval equipment (tripod, winch, and harness) allowing rescue without entering confined space. Lower retrieval line to workers in excavation. Maintain continuous atmospheric monitoring using fixed monitor with audible alarm set at action levels. Evacuate immediately if alarm activates. Establish communication protocol between entrants and standby person - regular check-ins every 15 minutes. Limit work periods in confined space to maximum 2 hours preventing fatigue.

8

Service Protection and Backfilling

When work near services complete, prepare for backfilling ensuring proper service protection. Obtain service authority inspection and approval before covering high-risk services (high-voltage electrical, high-pressure gas, major water mains). Remove construction debris from around services ensuring clean backfill. Use select material for backfilling around services - clean sand or fine aggregate free from rocks, building rubble, or organic matter. Place backfill carefully around service not dropping from height or using equipment that could impact service. Hand-place material immediately adjacent to service (within 300mm) ensuring complete embedment with no voids. Compact lightly using hand tampers achieving adequate density without applying excessive force on service. Build backfill in controlled layers (300mm maximum compacted thickness) above service. Once backfill 300mm above service crown, mechanical compaction may be used with appropriate equipment (plate compactor or small roller, not heavy vibratory roller). Verify service authority approval before heavy compaction directly over services. Install service marker tape at 300mm below finished surface warning of service presence for future excavations. Document backfilling including materials used, compaction methods, and authority approvals obtained. Photograph completed backfill before surface restoration. Restore surface to original condition or as specified using appropriate pavement, concrete, or landscaping materials. Update as-built drawings showing actual service locations discovered varying from original plans.

Frequently asked questions

What are the legal requirements for Dial Before You Dig enquiries before excavation?

Dial Before You Dig enquiries are legally mandatory before excavating in most Australian jurisdictions under state and territory work health and safety regulations and specific utilities legislation. Requirement applies to all excavation work including small hand excavations for fence posts or garden work, not just major civil works. Enquiries must be submitted minimum 2 business days before planned excavation commencement allowing service authorities time to respond. Submit enquiries online at 1100.com.au providing detailed site location, work description, excavation areas shown on plan, expected depths, and contact information. Service authorities respond within 2 business days either providing service plans, advising no services in area, or directing you to contact them directly for location assistance. Responses remain valid for 60 days - if work delayed beyond this period, new enquiries must be submitted as service information may have changed. Contractor remains responsible for locating all services identified in responses through physical investigation - Dial Before You Dig provides information but does not physically locate services. If service strike occurs without Dial Before You Dig enquiry, this constitutes automatic breach of due diligence with prosecution likely and invalidation of insurance coverage for resulting damage. Even with Dial Before You Dig enquiry, contractor remains liable for damage from inadequate physical location or unsafe excavation methods. Maintain copies of all Dial Before You Dig enquiries and responses as evidence of proper investigation - these documents are first items requested by investigators after service strikes.

How close can I excavate mechanically to underground services safely?

Safe clearance distances for mechanical excavation depend on service type and criticality, with regulatory requirements and service authority specifications setting minimum distances. General principle: transition to hand excavation or non-destructive methods well before reaching service to account for location uncertainty and equipment precision limitations. Typical requirements: high-voltage electrical cables (above 1kV) and high-pressure gas mains (above 200 kPa) require cessation of mechanical excavation minimum 1 metre from marked service location, transition to non-destructive vacuum or hydro excavation for final exposure. Other services including low-voltage electrical, telecommunications, water, sewer, and stormwater require hand excavation within 500mm of marked locations. Australian Standard AS 5488 for service location recommends Quality Levels: QL-A (±50mm accuracy) requires vacuum excavation for verification, QL-B (±300mm accuracy) from electromagnetic detection requires hand excavation for final exposure, QL-C (±1000mm accuracy) from plans only requires investigation over wider area before mechanical excavation. These are minimum requirements - many service authorities impose stricter clearances particularly for critical assets. For example, some electricity distributors prohibit mechanical excavation within 3 metres of high-voltage transmission cables requiring hand excavation for entire exposure. Always check service authority specific requirements provided in Dial Before You Dig responses. Remember that service locations shown on plans and marked from detection have inherent uncertainty - actual positions may vary by several hundred millimetres. This uncertainty is reason for conservative clearances preventing strikes even when services not exactly where indicated.

What immediate actions should I take if we strike an underground electrical cable during excavation?

Striking electrical cable creates immediate life-threatening hazard requiring urgent protective actions. If cable strike suspected from sparking, electrical smell, or visible cable damage: stop excavation immediately turning off equipment engine if safe to do so. If you are equipment operator and suspect cable strike, do NOT exit equipment as stepping to ground can create electrical circuit through body causing fatal electrocution. Remain in cab with all body parts inside, call emergency services on mobile phone explaining situation, wait for electricity authority to isolate cable and confirm safe before exiting. If you are ground worker and cable strike occurs, move away rapidly using shuffle steps keeping feet together and on ground preventing step potential shock from voltage gradient in ground. Move minimum 10 metres from strike location. Prevent other personnel approaching strike area establishing exclusion zone - electrified equipment or ground can remain deadly for extended period. Call 000 reporting electrical emergency and provide location details. Contact electricity distributor emergency line (number on Dial Before You Dig response) reporting cable strike and requesting urgent attendance for isolation. Do not allow anyone to approach equipment or cable until electricity authority confirms isolation - good Samaritan instinct to check on operator causes secondary electrocutions. If fire develops from cable strike, evacuate area and allow fire brigade to respond - never fight electrical fires without confirmation of isolation. After electricity authority attends and isolates cable, document incident thoroughly including photographs, witness statements, and chronology of events. Report incident to WHS regulator within required timeframe (usually 24 hours for dangerous incidents). Engage electrical specialist to assess equipment for damage before returning to service as electrical faults may have developed. Review investigation findings and implement corrective actions preventing recurrence - most cable strikes are foreseeable and preventable with proper service location and excavation procedures.

What monitoring is required when excavating near buildings or structures?

Excavation near structures (within distance equal to excavation depth, typically 3-5 metres) requires comprehensive monitoring detecting settlement before structural damage occurs. Before excavation commences, conduct detailed condition survey of all structures within potential settlement zone. Photograph comprehensively documenting existing cracks, distortion, and defects establishing baseline condition. Install survey monitoring points on structures - precision survey marks allowing measurement of vertical and horizontal movement to ±1mm accuracy. Points typically installed at building corners, mid-walls, and significant features like window sills. Establish baseline measurements recording initial elevations and positions of all monitoring points before excavation begins. During excavation, monitor structure elevations and positions daily using precision surveying equipment (total station or digital level). Plot measurements on charts showing movement trends over time. Establish trigger levels for intervention based on structure type and condition: 5mm movement typically triggers investigation and increased monitoring frequency, 10mm movement triggers work cessation and implementation of additional support measures, 15mm movement requires emergency intervention and possible evacuation if progressive movement continuing. If triggers exceeded, immediately cease excavation and implement remedial measures - these may include installation of additional support systems, reduction of excavation depth, or changes to excavation sequence reducing stress on adjacent ground. Engage geotechnical and structural engineers to assess situation and design remedial works. Monitor groundwater levels if dewatering undertaken as lowering water table can cause settlement over wide area affecting structures beyond immediate excavation zone. Continue monitoring for minimum 4 weeks after excavation completion as settlement can continue after backfilling particularly in compressible soils. If monitoring reveals significant movement, notify building owners immediately providing regular updates on monitoring results and remedial actions being implemented. Maintain all monitoring records for minimum 5 years as settlement-related issues can manifest months or years after excavation completed.

Do I need confined space entry procedures for all excavations deeper than 1.5 metres?

Confined space classification depends on multiple factors beyond just depth, but many excavations exceeding 1.5 metres do qualify as confined spaces requiring specific entry controls. Under WHS regulations, space is confined space if: it is substantially enclosed, it is not designed for continuous human occupancy, and it has restricted entry or exit, and it may present atmospheric hazards or engulfment risks. Typical excavations exceeding 1.5 metres with vertical or near-vertical sides meet these criteria - substantially enclosed by earth, not designed for occupancy, restricted egress requiring climbing or ladder use, and potential atmospheric hazards from oxygen depletion, toxic gases, or combustible gases. Shallow wide excavations with gentle sloped sides allowing easy egress may not classify as confined spaces despite exceeding 1.5 metres depth. Excavations near sewers or gas services have higher likelihood of atmospheric hazards. When excavation qualifies as confined space, full confined space entry procedures required: classify space and conduct risk assessment, obtain confined space entry permit before each entry period, conduct atmospheric testing before entry and continuously during occupation measuring oxygen (must be 19.5-23.5%), combustible gases (must be below 5% LEL), hydrogen sulphide (must be below 10 ppm), and carbon monoxide (must be below 30 ppm), provide mechanical ventilation if atmospheric testing reveals unsafe conditions, assign trained standby person remaining outside space throughout entry period, provide emergency retrieval equipment allowing rescue without entering space, establish communication between entrants and standby person with regular check-ins, train workers in confined space hazards and emergency procedures. Penalties for non-compliance with confined space regulations are severe particularly if incidents occur. When in doubt, treat excavation as confined space and implement full controls - this provides higher safety standard than assuming space is not confined space based on ambiguous criteria.

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