Delivery and removal service SWMS, drafted for your job
Delivery crews move unfamiliar loads between vehicle decks, busy sites and customer access paths, often without a permanent unloading area. Tell us the goods, vehicle and destinations: your SWMS is drafted around loading, transport and removal, and you check it on site before starting.
A$39per job
However many high-risk activities it covers.
- However many high-risk activities it covers.
- 3 for A$99
- 10 for A$249
- Yearly A$129 for 120
- Monthly A$60 for 10
You review it on site before work starts.
Your Business
Safe Work Method Statement
Version 1
Draft
Delivery and removal service
Site Your site address
Law Your state
High-risk construction work
- Work where powered mobile plant is moving
- Work next to a road, railway or other traffic corridor in use
Job steps, hazards and controls
| 1 | Confirm destination and unloading access | Unknown routes and reversing conflicts | High | Arrange separated parking and check access with the receiver |
| 2 | Load and restrain goods | Shifting loads and trapped hands | High | Use handling aids and restrain goods for the delivery sequence |
| 3 | Travel and approach the site | Traffic and restricted vehicle access | Extreme | Use the planned route and stop before uncertain site entry |
| 4 | Unload or collect equipment | Awkward carries and falls from decks | High | Clear the path and use a tail lift or suitable handling aid |
| 5 | Secure remaining load and depart | Loose goods and pedestrians near truck | High | Recheck restraints clear people and confirm the departure path |
Illustrative first page. Yours carries your business name only.
What you get
What your delivery and removal service SWMS will contain
An A4 document your crew can read on site, a PDF for the builder and a sign-on register.
- Job and site detailsYour business, the site, the principal contractor, the dates.
- High-risk construction workThe categories your job involves, ticked.
- Step-by-step methodEach step with its hazards, risk rating and controls.
- How controls are checkedWho puts each control in place, monitors and reviews it.
- PPE, plant and permitsEquipment and training the job needs.
- Emergency planAssembly point, first aid, nearest hospital to confirm on site.
- Consultation and reviewWho was consulted, when it is reviewed.
- Sign-on registerYour crew signs by QR or on paper.
High-risk construction work
Categories this task often involves
You tick the ones your job involves. Each ticked category gets its own steps and controls, in your state's wording.
- Work where powered mobile plant is moving
- Work next to a road, railway or other traffic corridor in use
State notes
Rules depend on your state
Pick your state when you start. Your state's regulator publishes the rules and guidance for this work.
Hazards and controls
What goes wrong on a delivery and removal service job, and how the SWMS controls it
These rows are written for this task. Your draft adds the ones your site and method need.
- 1
Fatigue and distraction on delivery runs between unfamiliar sites
Extreme- Plan journeys and delivery schedules that allow rest and avoid unsuitable routes
- Stop in a safe place for calls navigation changes or signs of fatigue
- 2
People struck while the delivery truck reverses into customer access
Extreme- Choose a drive-through or separated unloading position before entering the site
- Use an agreed guide where visibility is restricted and stop if contact is lost
- 3
Strains carrying removal loads along stairs and narrow delivery paths
High- Use handling aids and change the route or split loads where practical
- Plan shared handling for awkward goods and clear the route before lifting
- 4
Unrestrained goods shifting against delivery vehicle doors and curtains
High- Restrain loads for the vehicle and planned delivery sequence before travel
- Check for movement from a protected position before releasing doors or restraints
- 5
Falls stepping from the delivery deck while carrying removed equipment
High- Use a tail lift or handling aid rather than carrying loads down vehicle steps
- Keep deck access clear and descend facing the access points
- 6
Trips carrying deliveries over hoses packaging and uneven customer paths
Medium- Inspect and clear the unloading route before moving goods
- Stop and arrange another route when the load blocks sight of hazards
- 7
Hands crushed positioning delivered equipment against walls or vehicle headboards
High- Use positioning aids and supports that keep hands outside closing gaps
- Agree the placement sequence and set the load down before changing grip
- 8
Dog bites while carrying goods into an unfamiliar delivery property
High- Confirm access with the receiver and have animals secured before entry
- Wait outside the property if animals are loose or the access is uncertain
How the job usually runs
- 1Confirm destination and unloading accessUnknown routes and reversing conflicts → Arrange separated parking and check access with the receiver
- 2Load and restrain goodsShifting loads and trapped hands → Use handling aids and restrain goods for the delivery sequence
- 3Travel and approach the siteTraffic and restricted vehicle access → Use the planned route and stop before uncertain site entry
- 4Unload or collect equipmentAwkward carries and falls from decks → Clear the path and use a tail lift or suitable handling aid
- 5Secure remaining load and departLoose goods and pedestrians near truck → Recheck restraints clear people and confirm the departure path
PPE for this job
- Safety boots
- Handling gloves
- High-visibility clothing
- Safety glasses for dusty loads
- Weather protective clothing
Your draft lists the PPE your site and method need.
After you finalise
Brief your crew and send it to your builder
Crew signs by QR
Send to my builder
PDF and register
Builder sent it back?
Make their changes and re-issue the same job free. Workers re-sign the new version.
Questions
Delivery and removal service SWMS questions
- Last reviewed
- 21 October 2026
- How
- Hazard rows checked against the task; no legal line is stated unless it is logged from primary text.
- Next review
- Every six months, or when the method or rules change
Does it cover collecting unwanted equipment as well as deliveries?
Yes. Describe the equipment condition, loading method and destination. The draft covers checking removal loads before handling, using lifting aids and restraining the collected goods before transport.
What if there is no unloading space at the customer site?
Stop and arrange a suitable unloading position with the receiver. The draft covers checking access in advance, separating pedestrians and changing the unloading method when the available space is unsuitable.
How much does a delivery and removal service SWMS cost?
One job uses 1 SWMS when you finalise: A$39 for one, however many high-risk activities it covers. AI drafting needs a SWMS pack or plan. Packs and Yearly cost less per SWMS.
Is this a template?
No. You describe the job and the site, and the SWMS is drafted for them. You edit anything, then finalise it.
Who checks the SWMS?
You do, with your crew, on site before work starts. The draft gives you a strong starting point; the person running the work makes sure it matches the site.
My builder sent it back. What now?
Open it, make the changes they asked for and re-issue it. Corrections to the same job are free.
How does my crew sign it?
Show the QR code on your phone or print the A4 sign-on sheet. Workers read and sign on their own phones without an account.
Does it work in my state?
Yes. You choose the state before drafting, and the document names the law that applies there. Victoria uses its OHS Regulations.
Related
Related SWMS
