Comprehensive safety documentation for transport operations, vehicle management and warehousing activities across Australian construction sites

Transport & Warehousing SWMS

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Transport and warehousing operations form the backbone of construction logistics, encompassing the safe movement, storage and handling of materials, equipment and personnel across Australian construction sites. This category covers specialised vehicle operations including forklifts, heavy vehicles, car carriers and tilt trays, alongside warehousing activities such as loading, unloading and materials handling. With construction sites requiring constant delivery of materials and removal of waste, transport operations present unique hazards including vehicle movements, manual handling, loading dock risks and traffic management. Effective SWMS documentation ensures compliance with Australian WHS regulations whilst protecting workers, pedestrians and other road users from transport-related incidents.

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Transport & Warehousing Overview

13 curated templates

Transport and warehousing operations form the backbone of construction logistics, encompassing the safe movement, storage and handling of materials, equipment and personnel across Australian construction sites. This category covers specialised vehicle operations including forklifts, heavy vehicles, car carriers and tilt trays, alongside warehousing activities such as loading, unloading and materials handling. With construction sites requiring constant delivery of materials and removal of waste, transport operations present unique hazards including vehicle movements, manual handling, loading dock risks and traffic management. Effective SWMS documentation ensures compliance with Australian WHS regulations whilst protecting workers, pedestrians and other road users from transport-related incidents.

Definition

What is Transport & Warehousing?

Transport and warehousing activities within construction encompass all operations involving the movement of goods, materials and equipment using vehicles and handling equipment. This includes forklift operations for materials handling in warehouses and on construction sites, heavy vehicle operations such as semi-trailers and tipper trucks delivering bulk materials, specialised transport including car carriers and low loaders for equipment movement, and delivery services ranging from small vans to articulated vehicles. Warehousing activities include loading and unloading operations, storage and retrieval of materials, inventory management and dispatch coordination. These operations require coordination between multiple parties including drivers, warehouse staff, site personnel and traffic controllers. Forklift operations involve the use of counterbalance forklifts, reach trucks and pedestrian-operated units to move palletised goods, building materials and heavy equipment. Heavy vehicle operations include the transport of concrete, aggregates, steel, timber and plant equipment, often requiring specialised loading equipment such as truck-mounted forklifts or cranes. Warehousing facilities may be permanent depot locations or temporary site-based storage areas, each presenting distinct hazards and requiring specific safety controls. The transport and warehousing category also covers vehicle maintenance activities, battery charging for electric vehicles and forklifts, tyre changing operations for heavy vehicles, and the coordination of delivery schedules to minimise site congestion. Work often occurs in challenging environments including confined spaces, adverse weather conditions, uneven terrain and high-traffic areas. Activities may involve work at heights when accessing vehicle trays or containers, manual handling of heavy materials, and operation of powered equipment requiring specific licensing and training. Documentation must address both on-road transport regulations and workplace health and safety requirements, ensuring comprehensive coverage of all hazards from depot to destination.

Compliance impact

Why it matters

Transport and warehousing operations in construction are high-risk activities that account for a significant proportion of workplace fatalities and serious injuries across Australia. Safe Work Australia data consistently identifies vehicle incidents, including collisions between vehicles and pedestrians, reversing accidents, and loading/unloading incidents, as leading causes of workplace fatalities in the transport and construction sectors. The consequences of inadequate safety management can be catastrophic, with workers crushed by moving vehicles, struck by falling loads, or injured during materials handling operations. Under the Work Health and Safety Act 2011, persons conducting a business or undertaking (PCBUs) have a primary duty of care to ensure the health and safety of workers and others who may be affected by their operations. For transport and warehousing activities, this extends to drivers, warehouse personnel, site workers, pedestrians, and other road users. Failure to implement appropriate controls can result in prosecution by state and territory work health and safety regulators, with penalties including substantial fines and potential imprisonment for serious breaches. Beyond legal compliance, incidents involving vehicles and heavy equipment can cause project delays, damage to materials and equipment, increased insurance premiums, and severe reputational damage. Effective SWMS documentation for transport and warehousing operations provides systematic identification of hazards specific to each activity, from forklift operations in confined warehouse spaces to long-distance transport of oversized loads. These documents establish clear control measures following the hierarchy of control, including engineering solutions such as segregation of vehicle and pedestrian traffic, administrative controls including traffic management plans and competency requirements, and appropriate personal protective equipment. Documentation ensures all personnel understand their responsibilities, from pre-start vehicle checks to proper load securing techniques, and provides a framework for ongoing monitoring and review. The dynamic nature of construction sites, with constantly changing layouts, multiple subcontractors, and varying material requirements, makes transport and warehousing operations particularly challenging. Without robust SWMS documentation, there is increased risk of incidents due to poor communication, inadequate training, or failure to identify site-specific hazards. Implementing comprehensive safe work method statements demonstrates due diligence, supports induction and training programmes, facilitates incident investigation, and provides evidence of proactive safety management. Given the potential for catastrophic outcomes and the complexity of coordinating multiple transport and warehousing activities simultaneously, proper documentation is essential for protecting workers and ensuring operational continuity across construction projects.

Key hazards in Transport & Warehousing

Highlight high-risk scenarios before work begins.

Risk focus
Hazard

Vehicle-Pedestrian Collisions

Workers and pedestrians can be struck by moving vehicles including forklifts, delivery trucks, and heavy vehicles operating in construction sites and warehouse areas. This hazard is particularly acute during reversing operations, in areas with poor visibility, at intersections of vehicle and pedestrian routes, and during peak delivery periods when multiple vehicles are operating simultaneously. Construction sites often have inadequate separation between vehicle movement areas and work zones, with workers focusing on their tasks rather than monitoring for approaching vehicles. Limited visibility due to blind spots on large vehicles, dust, weather conditions, or inadequate lighting further increases the risk.

Hazard

Load Stability and Falling Objects

Improperly secured or unstable loads can shift during transport or fall during loading and unloading operations, striking workers or causing vehicle instability. This includes palletised goods toppling from forklifts, materials sliding from vehicle trays during transport, containers tipping during crane lifting, and items falling from height when accessing elevated storage. Inadequate load assessment, improper securing methods, exceeding load capacity limits, or failure to account for load centre of gravity all contribute to load instability. Damaged pallets, worn load restraints, or inadequate blocking and bracing compound the risk.

Hazard

Manual Handling Injuries

Workers involved in loading, unloading and materials handling operations are exposed to significant manual handling risks including back injuries, muscle strains, and repetitive strain injuries. Activities include lifting heavy materials from ground level, manoeuvring awkward or bulky items, pushing and pulling loads on trolleys or pallet jacks, and sustained static postures while operating forklifts or driving vehicles. The risk is heightened when handling occurs in confined spaces, on uneven surfaces, or when workers are fatigued during long shifts. Inadequate equipment, time pressures, and lack of mechanical aids force workers to rely on manual force.

Hazard

Forklift Tip-Over and Instability

Forklifts can tip forward, backward or sideways when loads exceed capacity, the centre of gravity shifts, or the machine operates on slopes or uneven ground. Tip-overs occur when travelling with elevated loads, turning too quickly, driving across slopes, operating on soft or uneven surfaces, or when loads are not properly centred on forks. Factors including inadequate operator training, exceeding rated capacity, damaged or incorrectly fitted attachments, and failure to account for combined centre of gravity contribute to instability. Operators and nearby workers can be crushed if trapped under tipping machines.

Hazard

Vehicle Rollover on Uneven Terrain

Heavy vehicles, particularly loaded trucks and semi-trailers, can roll over when operating on uneven construction site surfaces, slopes, or soft ground. This risk is acute when vehicles must traverse temporary access roads, work near excavations or embankments, or navigate around obstacles in confined site layouts. Excessive speed on corners, overloading, high centres of gravity, sudden steering movements, and soft edges causing differential sinking all contribute to rollover risk. Site conditions including wet weather, poorly compacted surfaces, and inadequate traffic route planning increase vulnerability.

Hazard

Crushing and Pinch Points

Workers can be crushed or trapped between vehicles and fixed structures, between vehicle components during maintenance, or by moving parts of loading equipment. Common scenarios include workers caught between reversing vehicles and loading docks, trapped between forklift masts and overhead structures, crushed by closing tailgates or tipping bodies, or caught in pinch points when adjusting load restraints. The risk increases in confined warehouse areas or congested construction sites where clearances are minimal. Inadequate exclusion zones, failure to use spotters during reversing, and workers entering vehicle movement areas without appropriate traffic control all contribute to crushing incidents.

Hazard

Fatigue and Long-Distance Driving

Transport operations involving long-distance travel expose drivers to fatigue-related risks including reduced reaction times, microsleeps, impaired decision-making, and increased likelihood of collisions. Construction delivery schedules often require early morning starts, long hours to meet site deadlines, and driving in varying weather and traffic conditions. Fatigue risk is compounded by inadequate rest breaks, night driving, monotonous routes, and pressure to meet delivery timeframes. The physical demands of loading and unloading combined with extended driving hours increase overall fatigue levels.

Hazard

Hazardous Substances Exposure

Workers may be exposed to hazardous substances during transport and warehousing operations including diesel exhaust fumes from vehicles operating in enclosed or poorly ventilated areas, hydraulic fluid and lubricant leaks during maintenance, chemical spills from damaged containers during handling, and battery acid during electric vehicle charging or maintenance. Forklift operations in warehouses can generate high concentrations of exhaust emissions, whilst fuel spills during refuelling create fire and environmental hazards. Inadequate ventilation, failure to use appropriate PPE, and poor housekeeping practices increase exposure risks.

Benefits of using a Transport & Warehousing SWMS

  • Ensure compliance with Work Health and Safety Act 2011 and Heavy Vehicle National Law requirements for transport operations
  • Reduce vehicle-pedestrian collision risks through systematic traffic management and segregation controls
  • Demonstrate Chain of Responsibility compliance for fatigue management and vehicle maintenance documentation
  • Provide clear competency requirements for forklift operators, heavy vehicle drivers and loading personnel
  • Establish standardised pre-start inspection procedures for all vehicles and mobile equipment
  • Support systematic risk assessment for varying site conditions, load types and operational environments
  • Facilitate effective induction and training for drivers, warehouse staff and site personnel interacting with transport operations
  • Enable consistent incident investigation and continuous improvement across multiple transport activities

Available SWMS templates

Hand-crafted documents ready to customise for your teams.

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SWMS Template

Forklift Safe Work Method Statement

Comprehensive SWMS for counterbalance and reach forklift operations covering pre-start inspections, load capacity assessment, pedestrian management, and operator competency requirements for warehouse and construction site materials handling.

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SWMS Template

Forklift - Pedestrian Operated Safe Work Method Statement

Specialised SWMS for pedestrian-operated forklifts and walkie-stackers including manual handling interface, visibility requirements, confined space operations, and battery management procedures.

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SWMS Template

Heavy Vehicles Service Maintenance Safe Work Method Statement

Detailed SWMS covering routine and scheduled maintenance of heavy vehicles including safe jacking procedures, working under vehicles, tyre inflation hazards, and lock-out tag-out protocols for mechanical systems.

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SWMS Template

Tipper and Dog Safe Work Method Statement

SWMS for tipper truck and dog trailer operations addressing load securing, tipping procedures, overhead hazard awareness, vehicle stability, and safe operation on construction site terrain.

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SWMS Template

Semi-truck Trailer Safe Work Method Statement

Comprehensive SWMS for articulated semi-trailer operations covering coupling and uncoupling procedures, load distribution, reversing protocols, fatigue management, and site access planning.

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SWMS Template

Delivery-Removal Service Safe Work Method Statement

SWMS for general delivery and removal services including small to medium vehicles, load securing, customer interface protocols, manual handling during deliveries, and residential site access safety.

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SWMS Template

Low Loader Safe Work Method Statement

Specialised SWMS for low loader and float operations including loading and unloading plant equipment, ramp deployment, load restraint systems, escort vehicle coordination, and oversized load transport requirements.

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SWMS Template

Car Carrier Safe Work Method Statement

SWMS for car carrier vehicle operations covering multiple vehicle loading sequences, ramp operation, vehicle securing systems, deck operations at height, and transport of various vehicle types.

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SWMS Template

Tilt Tray Safe Work Method Statement

SWMS for tilt tray truck operations including hydraulic tray tilting procedures, vehicle positioning, load sliding controls, public space operations, and coordination with recovery operations.

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SWMS Template

Truck-mounted Forklift Safe Work Method Statement

Specialised SWMS for truck-mounted forklift operations (piggyback) covering deployment and stowage procedures, operation on vehicle mounted equipment, stability considerations, and remote site delivery operations.

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SWMS Template

Shipping Container Unloading Safe Work Method Statement

SWMS for shipping container unloading operations addressing confined space entry, unstable load assessment, manual handling, fumigation hazards, and coordination with lifting equipment.

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SWMS Template

Electric Vehicle Battery Charging Safe Work Method Statement

Comprehensive SWMS for electric vehicle and forklift battery charging covering electrical safety, ventilation requirements, battery removal and installation, acid spill procedures, and charging station operation.

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Frequently asked questions

What licensing and training is required for forklift operators on construction sites?

Forklift operators must hold a current High Risk Work Licence for the specific class of forklift being operated (LF - Forklift Truck or LO - Order Picking Forklift). This national licence, issued by state and territory work health and safety regulators, requires successful completion of both theoretical and practical assessment by a registered training organisation. Beyond licensing, operators require site-specific induction covering traffic management arrangements, load types and capacities, exclusion zones, emergency procedures, and communication protocols. SWMS documentation should specify that only licensed and competent operators may use forklifts, and should outline the process for verifying currency of licences. Refresher training should be provided when operators are exposed to new equipment, changed site conditions, or following incidents. Supervisors responsible for forklift operations should also understand operational requirements and regulatory obligations to effectively oversee activities.

How do I manage vehicle and pedestrian separation on congested construction sites?

Effective vehicle-pedestrian separation requires a hierarchy of controls starting with elimination where possible. This includes scheduling deliveries outside peak work hours, using off-site prefabrication to reduce vehicle movements, and consolidating deliveries. Where vehicle access is necessary, engineering controls should establish physical barriers such as pedestrian walkways protected by barriers, designated vehicle-only zones with controlled access points, and one-way traffic systems to reduce conflict points. Administrative controls include traffic management plans showing vehicle routes and pedestrian paths, exclusion zones enforced during reversing and loading operations, spotter requirements for high-risk movements, and visual and audible warning systems on vehicles. SWMS must specify these controls clearly, identify responsibilities for traffic management, and outline communication protocols between drivers, spotters and workers. Regular audits should verify compliance, with controls adjusted as site layouts change during construction phases.

What are the key requirements for securing loads on heavy vehicles?

Load securing must comply with the Load Restraint Guide published by the National Transport Commission, which provides performance standards and prescriptive methods for various load types. All loads must be secured to withstand forces in all directions including 0.8g forward, 0.5g rearward, 0.5g sideways, and 0.2g vertical. This typically requires a combination of direct restraint (chains, straps, lashings) and indirect restraint (friction, vehicle structure, blocking). SWMS documentation should specify that operators must calculate the number and capacity of restraints required based on load weight, type and configuration. Pre-transport checks must verify all restraints are properly tensioned and connected to rated anchor points, with no damage to restraint equipment. Workers performing load securing must be trained in proper techniques, understand load centre of gravity principles, and use appropriate personal protective equipment including high-visibility clothing. Documentation should include inspection intervals during long journeys, particularly when travelling on rough terrain, and procedures for rectifying inadequate restraint.

How should fatigue be managed for long-distance transport operations?

Fatigue management must comply with Heavy Vehicle National Law and associated fatigue management regulations. Most construction transport operations will use either Standard Hours or Basic Fatigue Management, both requiring compliance with maximum work and minimum rest requirements. Standard Hours limit driving to 12 hours in any 24-hour period and 72 hours in any 7 consecutive days, with mandatory rest breaks. Work diaries must be maintained for verification. SWMS should specify which hours apply, outline the process for journey planning including scheduled rest breaks, and establish procedures for drivers to report fatigue concerns without penalty. The broader Chain of Responsibility legislation extends legal responsibility to all parties who can influence transport operations, including those scheduling deliveries, loading vehicles, or setting delivery timeframes. SWMS documentation should acknowledge these responsibilities and specify that delivery schedules must allow adequate time for journeys complying with fatigue requirements. For higher-risk operations, consider implementing Basic or Advanced Fatigue Management schemes providing more flexibility with enhanced controls.

What environmental controls are needed for warehouse and yard operations with forklifts?

Warehouse and yard operations using forklifts must address air quality, particularly where diesel or LPG-powered equipment operates in enclosed or semi-enclosed spaces. Engineering controls should prioritise electric forklifts for indoor use, maximise natural ventilation through roller doors and vents, and implement mechanical ventilation systems where required. LPG forklifts produce carbon monoxide, requiring atmospheric monitoring in enclosed spaces. SWMS should specify that only equipment suitable for the operating environment is used, with diesel forklifts generally restricted to outdoor or well-ventilated areas. Surface conditions must provide stable, level ground with adequate drainage, appropriate lighting levels (minimum 50 lux for general warehouse areas, higher for inspection tasks), and clear demarcation of traffic routes, storage areas and pedestrian zones. Environmental considerations extend to noise control for workers and neighbours, dust suppression on unsealed yards, and containment of potential spills including fuel, hydraulic fluid and battery acid. SWMS should specify inspection frequencies for warehouse environments, outline corrective actions when deficiencies are identified, and establish procedures for adapting operations to seasonal variations such as wet weather affecting yard surfaces.

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Risk Rating

BeforeHigh
After ControlsLow

Key Controls

  • • Pre-start briefing covering hazards
  • • PPE: hard hats, eye protection, gloves
  • • Emergency plan communicated to crew

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